Decision Making – Balancing The Three Forces Of Decision Implementation!

SERIES: Part Four of a Four-Part Article
With every decision comes the balancing act of the three primary factors that impact the overall decision to be made and the corresponding politics associated with the stakeholders of each factor or faction.
If the output of any given decision is increased productivity and profitability, then think of the decision-making process in your business as a triangle. Each side is labeled with one of the three corresponding factors that influence the output of any decision.
On that triangle label:
1.      Financials/Costs
2.      Time/Deadlines
3.      Quality/Expectations
In an ideal decision-making process, productivity would allow an individual to weigh all three factors equally and draw upon the best of each. The best being:
1.      The obvious elements that comprise that factor
2.      The individuals who own that factor
3.      The committees, experts, vendors, personnel assets, equipment, technology, etc. associated with a factor
4.      The ideal output from a factor to be incorporated into the final product of a decision
In reality, one of these three sides most often will be in a state of jeopardy. With this model in mind, now you can make an educated judgment as to which side is least important if you must negotiate away or down any one factor. You can now work, as a safety measure, a side that may be overlooked in an otherwise hastily executed decision.
This model aids in controlled conversations with colleagues, employees, superiors, clients and vendors to ensure all sides are considered in the discussion of an impending decision and in the execution of productivity. For example, if someone has a tight deliverable window for a decision, you might need to discuss the quality decrease that may occur or the need for additional revenue or assets to ensure that the deadline is met and no quality declines are experienced.
To increase productivity tactically, ensure that when tasked with a decision, if any of these three critical factors is outside of your sphere of experience or knowledge, you access those assets and involve them at the earliest possible time.  Don’t put off the obvious in decision making, as the longer you wait the more pressure will be placed on the three forces.
-Dr Jeff Magee
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